As if managing for the first time weren’t tough enough, it’s sometimes hard to know what your organization actually expects from you. For example, are you a manager or a supervisor? (Hint: your title may or may not be match up with your actual responsibilities.)

As if managing for the first time weren’t tough enough, it’s sometimes hard to know what your organization actually expects from you. For example, are you a manager or a supervisor? (Hint: your title may or may not be match up with your actual responsibilities.)

It’s really important to be absolutely clear about where you stand. So in this webinar, we’ll start off discussing things like:

• The real (and considerable) difference between supervising and managing – and why knowing which job your organization really wants you to do can save you endless frustration.
• Why the term “immediate supervisor” is redundant — and which jobs a supervisor can do better than anyone else in the organization
• What one thing defines a manager – and whose support he or she must have to succeed.

And who you’re not

The day you become a manager everything changes. Sure, you still look the same in the mirror. And you still feel the same (except probably a lot more nervous.) But as far as your organization and its people go, you’re a whole new person.

Of course, those are just some of the highlights of this webinar. We’ll also talk about things like the difference between managers and leaders, when it’s ok to be hands-on and when to back off, and how to tell the difference between whining and constructive criticism.

Glenn will give you everything you need to speed up your learning curve and start managing like a pro WITHOUT going through years of trial and error. And he’ll do it in just one lively and to-the-point 45-minute webinar.

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