(Complete Audio, Video, & Executive Summaries)

(Bite size TikTok style video shorts)

(Employee Engagement)

Start Here>

The Silent Generation

Born 1928 – 1945

Intro

The Silent Generation held a deep respect for authority, viewing it as a cornerstone of societal stability and order. They believed in the importance of following rules and respecting leaders, whether in the workplace, government, or family. 

Respect

The Silent Generation was shaped by sacrifice, discipline, and doing what needed to be done without fanfare. To them, respect isn’t demanded or announced. It’s earned quietly through reliability, humility, and keeping your word. Titles matter, manners matter, and showing up prepared speaks louder than any speech.

Dress Code

How you dress is a sign of respect before you ever speak. Professional attire signals seriousness, discipline, and pride in your work. Clothes are expected to be neat, modest, and appropriate to the role. Casual dress can feel careless or dismissive, especially in formal or customer-facing settings.

Loyalty

They value loyalty that’s proven through endurance, discretion, and standing by the group. Leaders who protect their people, keep confidences, and show gratitude earn deep allegiance in return. Once loyalty is established, it runs quietly but strong and isn’t given lightly or withdrawn easily.

Baby Boomers

Born 1946 – 1964

Intro

Baby Boomers are known for a strong, no-nonsense work ethic shaped by long hours, personal sacrifice, and a belief that hard work builds character. Showing up early, staying late, and pushing through challenges weren’t exceptions.

Most Career Oriented

Baby Boomers were taught that work is more than a paycheck. It’s a measure of success, stability, and personal identity. Many built their lives around their careers, putting in long hours, climbing ladders, and equating dedication with advancement. Promotions, titles, and tenure mattered because they signaled progress earned over time.

Dress Code

Baby Boomers came up in an era where appearance was part of professional credibility. Dressing well wasn’t optional. It was a signal that you took your career seriously. Sharp suits, polished shoes, and conservative styles reflected ambition, discipline, and readiness to lead.

Optimism

Baby Boomers grew up during a time of expansion, opportunity, and belief in progress. They were taught that if you worked hard and stayed committed, things would get better. That mindset shaped a deep optimism about careers, organizations, and the future. Effort was expected to pay off.

Gen X

Born 1965 – 1981

Intro

Gen X values efficiency, autonomy, and results. They want to be trusted to do the job without micromanagement and judged by outcomes, not hours clocked. Leaders who give them flexibility, respect their independence, and stay out of the way earn their best work and long-term loyalty.

Dress Code

Generation X tends to dress with a practical, no-drama approach to work. They prefer professional but comfortable attire that allows them to get the job done without fuss. Flashy trends and rigid rules both miss the point. If the work is solid, the clothes just need to be appropriate.

Music & Cynism

Generation X grew up with music that questioned authority, mocked hypocrisy, and called out empty promises. From grunge to alternative rock, the soundtrack of their lives reflected skepticism, irony, and a refusal to blindly accept the status quo. Music wasn’t just entertainment. It was commentary.

Vocab

Generation X prefers straight talk over polished jargon. Having grown up filtering mixed messages from institutions and marketing, they quickly tune out buzzwords, corporate slogans, and motivational fluff. If it sounds scripted, their guard goes up.

Conclusion

Lead Gen X with honesty, flexibility, and respect for their competence. Skip the spin, focus on outcomes, and give them room to work. When treated like capable professionals, they deliver steady performance and lasting loyalty.

Millennials

Born 1981 – 1996

Intro

Millennials entered the workforce during rapid technological change, constant connectivity, and shifting definitions of success. They grew up collaborating online, learning in real time, and expecting feedback as part of the process. Work, to them, is not just a job. It’s a place to grow, contribute, and make an impact.

Entitlement

They entered the workforce expecting transparency, feedback, and growth because that’s how they were educated and developed. They’re accustomed to having a voice and being told how they’re doing, not waiting years to find out.

Problem Solving

Millennials approach problem-solving collaboratively and creatively. Having grown up with instant access to information, they’re quick to research, crowdsource ideas, and test solutions rather than wait for instructions. They’re comfortable experimenting, iterating, and adjusting on the fly.

Social Skills

Their comfort with messaging and online communication can make face-to-face conflict more challenging. They do best when leaders demonstrate respectful dialogue, clearly define professional expectations, and encourage open communication. With the right guidance, Millennials build strong relationships and foster a genuine sense of connection at work.

Pros & Conclusions

Millennials perform best in environments with clear expectations, open communication, and visible paths for development. Lead them with transparency, consistency, and coaching. When their expectations are aligned with accountability, Millennials become loyal, high-performing contributors who strengthen culture and results.

Need help logging in? Click here.
Not a member yet? Click here.

(Full Audio, Video, & Executive Summaries)

(TikTok-style video shorts)

(Employee Engagement )

A hard copy of this was mailed to you to keep in your $10,000 Leadership Binder. If you would like to print additional copies, click here for a printer-friendly version.

January 2026 

How to Deal with People Who Love to Argue

December 2025

How to Handle Employees with Anger Management Issues

November 2025

Why “Thank You” Is the Worst Thing to Say to Someone to Show Appreciation

October 2025

How to Teach People to Keep Their Mouth Shut

Popup 7 

January 2026 

How to Deal with People Who Love to Argue

December 2025

How to Handle Employees with Anger Management Issues

November 2025

Why “Thank You” Is the Worst Thing to Say to Someone to Show Appreciation

October 2025

How to Teach People to Keep Their Mouth Shut 

Popup 3 (MLLs using HTML widget)

January 2026 

How to Deal with People Who Love to Argue

December 2025

How to Handle Employees with Anger Management Issues

November 2025

Why “Thank You” Is the Worst Thing to Say to Someone to Show Appreciation

October 2025

How to Teach People to Keep Their Mouth Shut 

Need Help?

Cool! We love helping leaders like you succeed!

Click here to email us. Or call my office in Nashville at (615) 353-7125.

If you do call, you have my “Triple VIP Guarantee”…

1. You’ll speak to a real human – not a voicemail system that can’t understand you.

2. You’ll be treated like a VIP by one of my staff members who acts like we actually care about you, because we really do.

3. If you leave a message, your call will be returned promptly.

My name is Glenn Shepard, and I guarantee it!

Glenn's SIgnature - v4